PAN 2.0 Pending Application & PAN 2.0 Refund Policy

Overview:
If your PAN 2.0 application is in pending status, the system handles it automatically to ensure smooth processing and timely refunds if needed.

1. Automatic Processing:

• All pending PAN 2.0 applications are automatically processed by the system.

• Processing attempts continue for 1 to 12 hours after submission.

2. Refund in Case of Failure:

• If the application cannot be processed successfully within 12 hours, a full refund will be automatically initiated.

• Refunds are completed within 24 hours of the failed application attempt.

3. User Notification:

• Users will receive status updates via email or SMS, including:

  • Pending processing notification

  • Refund initiation notification (if applicable)

Important Note:

• Please ensure all application details are correct before submission.

• Once the application acknowledgment (ACK) is generated, refunds are not possible.

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